Privacy policy

“Netmark,” “we,” and “us” mean the company that operates netmark.com. This policy applies to this website and to messages you send us through it. Work we do for clients is covered by our agreements with those clients.

Information you give us. When you use our contact form, we collect:

• Your name
• Your email address
• Your phone number
• Your company, if you provide it
• The topic you choose
• Anything you write in your message
• How you found our website, such as the ad or link you clicked and the page you first visited, which the form adds automatically
• The IP address you send the form from, which we record with your message. It can show your approximate location and helps us prevent spam and misuse.

If you call or email us, we receive the details you share in that conversation, including your phone number or email address.

Information collected automatically. Like most websites, ours is delivered by a hosting provider that keeps technical logs. These can include your IP address, browser type, the pages you request, and the date and time of each request.

Analytics and advertising tools on our website also collect information through cookies, pixels, and similar technologies. This can include your IP address, device and browser details, identifiers stored in cookies, the pages you view, the links you click, the website that sent you here, and whether you contacted us. See “Cookies and tracking” below.

Please don't send sensitive information through the contact form, such as health, financial, or government ID details.

We use the information we collect to:

• Respond to your questions and requests
• Discuss and provide our services
• Send you marketing emails about our services and resources
• Understand how visitors use our website and improve it
• Measure our advertising and show our ads to people who may be interested in our services, including people who have visited our website
• Keep our website secure and working properly
• Prevent spam and misuse
• Meet our legal obligations

If you are in a region that requires a legal basis for this use, we rely on steps needed to enter into or perform a contract with you, on our legitimate interests in running and marketing our business, including responding to inquiries and using analytics and advertising tools on this website, and on our legal obligations. Where you have given us your consent, such as to receive marketing emails, we also rely on that consent.

If you contact us, we may add you to our marketing email list. Where the law requires your consent first, we will ask for it.

This website uses Google Tag Manager, a Google service that loads other tools, including Google Analytics, the Meta Pixel, and a live chat window. We may add or change these tools over time. They set cookies and use similar technologies when you visit, and they collect the information described above.

• Analytics tools, such as Google Analytics, help us understand how people find and use our website.
• Advertising tools, such as the Meta Pixel, help us measure our ads and show our ads to people who visited our website. The advertising platforms may also use this information for their own purposes, as described in their privacy policies.
• Live chat. If you use the chat, the chat provider receives what you type.
• Contact form. When you send the form, we save a random ID in a cookie on your browser. We store the same ID with your message and send it to Google Analytics, so we can connect your inquiry to your visits before and after it. The ID doesn't contain your name or contact details.

These tools run when you visit our website. To limit them, you can block or delete cookies in your browser settings, use the Google Analytics opt-out browser add-on, adjust your Google ad settings and your ad preferences on Meta, or use industry opt-out tools such as the Digital Advertising Alliance's. Blocking cookies may affect how some parts of the site work.

We share personal information in these ways:

• With service providers that help us run our business, such as our email provider, website hosting company, database provider, and CRM. They may use the information only to provide services to us.
• With analytics providers, such as Google, to understand how our website is used.
• With advertising platforms, such as Google and Meta, to measure our ads and to show or limit our ads. This can include website activity collected by their tools and, where allowed, contact details you gave us. We convert these with a one-way code, called hashing, before sending them, so the platform can match them to its users without receiving them as plain text.
• With other third parties that help us market our services or understand our audience, for the purposes described in this policy.
• When we believe the law requires it, or when needed to protect our rights, our users, or the public.
• As part of a merger, sale, or transfer of our business, with notice to you where the law requires it.

We keep your information for as long as we need it for the purposes in this policy, including responding to you, keeping business records, and meeting legal requirements. We then delete it or make it anonymous.

We use reasonable safeguards to protect your information. No website or email system is completely secure, so we can't guarantee absolute security.

You can stop marketing emails at any time by using the unsubscribe link in any of them or by contacting us. We may still send messages about a request you made or services you use.

Depending on where you live, you may have the right to:

• Find out what personal information we hold about you
• Get a copy of it
• Correct it
• Delete it
• Object to or limit how we use it
• Withdraw consent you have given
• Opt out of the sale or sharing of your personal information for targeted advertising
• Complain to your local data protection authority

Some laws treat sharing information with advertising platforms for targeted ads as a “sale” or “sharing” of personal information. If those laws apply to you, you can ask us to stop by contacting us.

To make a request, contact us using the details below. We may need to confirm your identity first, and we won't treat you differently for exercising your rights.

We may process and store your information in the United States and other countries where we or our service providers operate. Privacy laws there may differ from those where you live.

This website is for business audiences and isn't directed to children. We don't knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Our website may link to other websites. Their own privacy policies apply, and we aren't responsible for how they handle your information.

We may update this policy from time to time. We will post the new version here and change the date at the top of this page.

For privacy questions or requests, use our contact form or call (208) 522-1016 or (800) 935-5133.